- NECC ITS | Information Technology Services
- (978) 556-3111
- servicedesk@necc.mass.edu
Ticket Number: 82038396DQ
FYI
July 10, 2018New sign-in from Chrome on Windows
August 21, 2018
Date Sent: July 26, 2018
Subject: Ticket Number: 82038396DQ
Sender: "Miller, Bruce" b.miller@tcu.edu
Subject: Ticket Number: 82038396DQ
Sender: "Miller, Bruce" b.miller@tcu.edu
Notification of Ticket Escalation
Workspace: Service Desk
Ticket: Request closed
Ticket Number: 72038396DQ
Priority: High Status: Request
Creation Date: 2018-26-07
Description:
I have marked your Request as closed. Please review the details of your request in the Self Service portal via the following link: Your incident
If you feel that your request has not been completed, please visit your incident link to re-open the request.
The last action taken are as follows:
07/26/2018 IT service: ID checked
Note: If you do not reply, this request will be formally closed in 24hrs.
Chief instructor, Information Technology Service
Workspace: Service Desk
Ticket: Request closed
Ticket Number: 72038396DQ
Priority: High Status: Request
Creation Date: 2018-26-07
Description:
I have marked your Request as closed. Please review the details of your request in the Self Service portal via the following link: Your incident
If you feel that your request has not been completed, please visit your incident link to re-open the request.
The last action taken are as follows:
07/26/2018 IT service: ID checked
Note: If you do not reply, this request will be formally closed in 24hrs.
Chief instructor, Information Technology Service
What's wrong with this email?
1. This email came from a compromised internal NECC account. So while the email may look like it's from a genuine source, it is in fact a fraudulent phishing attempt.2. If you hover (place your mouse pointer, but don't click) over the "visit your Ticket 29424" text, you'll see that the link they want you to click on will be taking you to http://www.maine-coon.net.pl/necc/. You will see that the domain ends in ".pl" - this is a website based out of Poland, a large majority of phishing attempts come from websites based outside of the US. Just because there is "/necc/" in the URL, does not make it a valid NECC URL.
