NECC ITS Audio/Visual Department

NECC's Audio/Visual Department in ITS is responsible for the setup, maintenance and operation of all audio & visual IT equipment throughout the college. This includes, but not limited to: teleconferencing, classroom projectors, video conferencing & 'smart' classrooms and conference rooms.

For assistance with Audio/Visual please contact the department at x3680

NECC ITS Client Services

The Client Services Department of NECC's ITS is the "front line" for ITS, responsible for assisting faculty, staff and students with issues to all NECC IT services, applications and computer equipment (pc's, laptops, Mac's, mobile devices, tablets, etc).

Haverhill Campus

100 Elliott St.
3rd Floor Bently Library ('A' Building)
Haverhill, MA 01830
(978) 556-3111
servicedesk@necc.mass.edu

Lawrence Campus

Room L005
45 Franklin St.
Lawrence, MA 01840

NECC ITS MIS

The Management Information Systems (MIS) department of NECC is responsible for managing many of the ITS applications at the college. Along with managing numerous applications, MIS also manages databases & servers as well as handling custom application and report development.

A few examples of what is handled in MIS

NECC ITS ITNOC

The Network Operations Center (ITNOC) of NECC ITS is an essential department of NECC. While a large part of their responibilies involves ensuring everything IT related is running smoothly aka "keeping the lights on" (data, internet, WiFi, telephones, etc.), ITNOC is also responsible myriad of other duties. A few other examples of what ITNOC maintains are: email, user accounts, backups, server administration and data center maintenance.